Thank you for shopping with praathaluk.uk. We are committed to processing and delivering your order as quickly and efficiently as possible.

1. Shipping Area

We currently ship within the United Kingdom only.

At this time, we do not offer international shipping.

2. Order Processing

  • Orders are processed within 1–2 business days after payment has been successfully confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been dispatched, you will receive a shipping confirmation email where available.

3. Delivery Time

Estimated delivery time within the United Kingdom is:

  • 2–5 business days

Delivery times are estimates only and may vary depending on your location, courier operations, weather conditions, or other unforeseen circumstances.

4. Shipping Carriers

Orders may be delivered by trusted courier services, including:

  • Royal Mail
  • Evri
  • DPD
  • DHL UK
  • Yodel

The carrier used will depend on your delivery address, parcel size, and logistics availability.

5. Shipping Costs

Shipping charges are calculated and displayed during checkout before payment is completed.

From time to time, promotional free shipping may be offered on qualifying orders.

6. Delivery Information

Please ensure that your shipping address and contact information are accurate before placing your order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete delivery information provided by the customer.

7. Delivery Delays

Although we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Public holidays
  • Courier network disruptions
  • High seasonal demand
  • Operational or transportation delays

We appreciate your patience should any unexpected delays arise.

8. Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible. We will work with the courier to investigate the issue and provide an appropriate resolution where applicable.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: praathaluk@outlook.com

Phone: +44 7717 897367